Each member must have a unique login account. This requires a unique login ID (can be membership number or card number for example) and a valid and unique email address.

To add a member login account

1. First log in to the backend website manager.
2. Navigate to the Users tab at the top of the page and pick the Web Users sub menu.
3. In the right hand pane click on New web user
4. Complete the following fields:
   Username - this will be the uniquie membership id or card number
   Select the Send the new password by e-mail option
   Full Name - Advised to enter this as surname followed by first name e.g. Smith, Richard
   Email Address - It is important this is correctly entered as the password will be sent to this address!
5. Finally check the WEB: Members Group checkbox in the Web access permissions tab.
6. Click Save to create the new member account.

The member will automatically receive an email with their login details. When the member as logged in they can enter their own contact phone numbers etc.

To remove member login account

1. Navigate to the Security tab at the top of the page and pick the Web Users sub menu.
2. Click on the member id link for the member you wish to delete.
3. Click the Delete button.

To reset a member login account password

First note all uses can reset their own password from the member login screen by selecting the 'Access blocked or password forgotten? To reset please click HERE.' option.Otherwise to reset the password for them from the manager interface:

1. Navigate to the Security tab at the top of the page and pick the Web Users sub menu.
2. Click on the member id link for the member you wish to delete.
3. Click on the New password checkbox.
4. The system can either be left to generate a password or enter the new password in the new password field and confirm password field.
5. Select the Send the new password by e-mail option.
6. Click the Save button and they will be emailed the new password.