The eNewsletter system is a tool to manage and send bulk email newsletters to your members and/or subscribed users.

The functionality can be divided into several tasks.

1. Gathering and administration of the 'Subscribers' list.
2. Creating/editing and deleting eNewletters
3. Bulk mailing eNewsletters to subscribers and/or members
4. Administration of the email queue via the eMailQueueProcessor

Gathering and administration of the 'Subscribers' list.

The subscribers list is subscribed to via the website by any visitor to the site.  As a manager you have the ability to view this list and maintain it.

• Log in to the manager and stay at the 'backend' manager interface.
• From the to navigation tabs navigate to Modules then click on the eNewsletter sub menu.
• Click the Active Subscribers menu item for eNewsletter.
• A list of email addresses for the subscribers will be shown.
• You can delete any inappropriate email addresses from the list by clicking the Delete link next to the email address.
• You may also manually add an email address to the list by entering it in the Email address field and clicking Add Subscriber

Subscribers are required to verify their subscription by responding to an automated email sent when they subscribe. This helps prevent spam subscriptions and people subscribing on behalf of someone else! If they have not confirmed their subscription then they will be listed as 'Not Yet Activated Subscribers'. This list can also be maintained:

• From the to navigation tabs navigate to Modules then click on the eNewsletter sub menu.
• Click the Not Yet Activated Subscribersmenu item for eNewsletter.
• A list of email addresses for the subscribers that are not yet activated will be shown.
• You can delete any inappropriate email addresses from the list by clicking the Delete link next to the email address.
• You can also activate the email address for the subscriber by clicking the Activate link next to the email address.

Creating/editing and deleting eNewletters

Newsletters can be created, stored and edited from the interface. This allows recurring newsletters to be kept for later editing and resending as required:

• Log in to the manager and stay at the 'backend' manager interface.
• From the to navigation tabs navigate to Modules then click on the eNewsletter sub menu.
• Click the Manage eNewsletters menu item for eNewsletter.
• A list of newsletters will be shown.
• Click Create eNewsletter to add a new newsletter to the system.
• Enter the Subject into the field. This will be the subject of the newsletter email.
• Add the content to the mail field just as for any web page or email.
• Click Save eNewsletter at the bottom of the screen to save the newsletter.

Existing newsletters can be edited:

• Click the Manage eNewsletters menu item for eNewsletter.
• A list of newsletters will be shown.
• Click Edit next to the newsletter you wish to amend.
• Click Save eNewsletter at the bottom of the screen to save any newsletter changes.

To delete a newsletter:

• From the newsletter List click Delete next to the newsletter you wish to remove.
• Note a deleted eNewsletter cannot be recovered!

To send a test newsletter:

Sending a test email to your manager email address is highly recommended. This can be usful to check the format of an email, particularly if it has links and more complex formatting as email systems sometime do not display this very well.

• Click the Manage eNewsletters menu item for eNewsletter.
• A list of newsletters will be shown.
• To send a test email: Click Test next to the newsletter you wish to send a test to your manager email.
• A 'Email Batch Send' window will be displayed and send thetest  email. If this window does not display then it is likely you have popups blocked and need to allow popups for the website.
• You can minimise this window while it is processing.
• The queue processing can be stopped by clicking the Stop Processing Queue link on this window, or simply closing the window.

Sending eNewsletters to subscribers or members

After one or more eNewsletters has been created (see above) the manager can send these newsletters to lists of members or subscribers:

1. Subscribers - These are email addresses added through the website subscription page.
2. Member Groups - These are website members with login accounts. There may be several member groups to select from depending on the website setup. One or more groups can be selected. Usually the 'WEB: Members Groups' contains all members.

To send a newsletter:

• Click the Send eNewsletters menu item for eNewsletter.
• 1) Check the reply-to address is as required. This can be set as the default or changed to your manager email address.
• 2) Select the newsletter to be sent.
• 3) Select one or more groups to send the newsletter to.
• Click the Prepare for sending eNewsletter to selected group(s) button at the bottom of the page
• A summary page detailing the selected options will be displayed. Please verify this information.
• Also displayed is a list of email addresses based on the group selection you selected.
• If the information is correct click the Confirm Send eNewsletter to selected group(s) button
• A 'Email Batch Send' window will be displayed and start to send the email(s). If this window does not display then it is likely you have popups blocked and need to allow popups for the website.
• As long as this windows remains open the emails will be sent at a regular interval until the queue is completed. You can minimise this window while it is processing.
• The queue processing can be stopped by clicking the Stop Processing Queue link on this window, or simply closing the window.

Administration of the email queue via the eMailQueueProcessor

If the sending of emails is interrupted you can return to the queue and continue the sending process or clear the current queue:

• Log in to the manager and stay at the 'backend' manager interface.
• From the to navigation tabs navigate to Modules then click on the eMailQueueProcessor sub menu.
• Any current emails that have not yet been sent will be listed here.
• If these emails are no longer required to be sent then click the Clear Queue menu item at the top of the page.
• To continue the sending of this list of emails click the Process Emails menu item at the top of the page.
• A 'Email Batch Send' window will be displayed and start to send the emails. If this window does not display then it is likely you have popups blocked.
• As long as this windows remains open the emails will be sent at a regular interval until the queue is completed. You can minimise this window while it is processing.
• The queue processing can be stopped by clicking the Stop Processing Queue link on this window, or simply closing the window.

Only one manager at a time can process the email queue.